Â鶹ÊÓƵ

As part of Information Technology (IT) Services’ commitment to maintaining optimal systems and operations, an extended Banner and Banner-related system outage will begin on Friday, November 21 at 5 p.m. and conclude on Monday, November 24 at 8 a.m.

Should an extended outage be required, systems will be brought back online on Tuesday, November 25 at 6 a.m.

This outage will accommodate an upgrade to the core administrative information system shared by Â鶹ÊÓƵ and Durham College.

Unavailable services:

During the outage, the following MyOntarioTech self-service applications will not be available: 

• Adding/dropping classes
• Advisor services
• Applicant portal
• Application to graduate
• Course book lists
• Fee statements
• Financial aid profile
• Grades
• Preview available courses
• Student account/fee info and credit card payments
• Student/faculty schedule
• Student exam schedule
• Web time entry
• Web transcripts
• Web payments

Services that will be available with little or no impact during the outage:

• Canvas
• MyOntarioTech (excluding banner administrative self-service applications listed previously)
• MyOntarioTech link to Canvas
• Network password management and reset utility
• Student email accounts
• Targeted messages and announcements
• UCard (ID card database)
• Wireless network (CAMPUS-AIR)

Limited services will be available to:

• Campus Library
• Canvas Catalog (New enrolments for paid courses will not be available)
• Class (Athletics)
• Clockwork (new students who have never used Clockwork will not be able to use the system)
• Cognos (data will not be refreshed until Banner upgrade is complete)
• Meal plan

For more information, contact the IT Service Desk at ext. 3333 or 905.721.3333.

Each winter in Ontario, weather conditions such as heavy snow, freezing rain and/or ice pellets can make basic travel difficult. During such situations, questions often arise about whether campus operations will change.

During most winter weather, the campus remains open and activities remain unaffected.

It’s important to keep in mind that different organizations—public and private—follow their own protocols and best practices. When they make the decision to cancel operations or to close, university operations and activities may remain scheduled as normal.

How the university communicates weather-related operational changes

If operational changes are implemented due to a winter storm warning or inclement conditions, the university will issue information as soon as possible using , the mobile app and the service disruptions page.

Depending on the situation, the university will also:

• Communicate via other means as needed, including messages sent to Â鶹ÊÓƵ student, faculty and staff email addresses, social media, and on-campus digital signage.

• Forward official university messages to regional newspapers and radio/television stations.

• Post full information about our campus status on our home page.

Travelling to campus

Monitor your email, the university’s mobile app, MyOntarioTech, and our website for late-evening and early-morning updates on severe winter weather days, or for class cancellations.

If you’re travelling to or from campus, allow for plenty of time, and travel with due caution and care, especially if you are in an area heavily affected by the weather. If you are in an area heavily affected by the weather and cannot get to campus, contact your supervisor or professor regarding your absence. 

Students, faculty and staff are reminded they are responsible for determining when weather conditions make their travel unsafe.

If you observe a snow or ice hazard on campus, report it to Campus Security at ext. 2400 or 905.721.3211, and provide the exact location and situation.

Helpful internal links:

• Winter safety on campus

Helpful external links: